Frequently asked questions
For all information regarding delivery times, shipping options, and our return policy, please visit our Delivery & Returns page.
For all information regarding delivery times, shipping options, and our return policy, please visit our Delivery & Returns page.
Have more questions or need to get in touch? Visit our Contact page for all the ways you can reach out to us.
Have more questions or need to get in touch? Visit our Contact page for all the ways you can reach out to us.
Can I combine treatments?
Yes, you can combine different light therapy treatments to target various concerns. However, it's best to space them out throughout the week.
Should I avoid the sun after treatment?
It's not necessary to avoid the sun entirely after treatment, but applying sunscreen is recommended to protect your skin when exposed to sun. Pause the LED light therapy in case of sunburned skin.
How soon can I expect to see results?
Results can vary, but many users start to see improvements in their skin within 2-4 weeks of consistent use.
Are there any adverse effects?
LED light therapy is generally safe with minimal risks.
Should anyone avoid using LED therapy?
People with certain conditions like photosensitivity or those taking medications that increase light sensitivity should consult with a healthcare provider before use. Pregnant women should also seek medical advice prior to starting LED therapy.
Are the devices FDA cleared?
Yes, our light therapy devices are FDA cleared, ensuring they meet safety and efficacy standards for light therapy.
Can I combine treatments?
Yes, you can combine different light therapy treatments to target various concerns. However, it's best to space them out throughout the week.
Should I avoid the sun after treatment?
It's not necessary to avoid the sun entirely after treatment, but applying sunscreen is recommended to protect your skin when exposed to sun. Pause the LED light therapy in case of sunburned skin.
How soon can I expect to see results?
Results can vary, but many users start to see improvements in their skin within 2-4 weeks of consistent use.
Are there any adverse effects?
LED light therapy is generally safe with minimal risks.
Should anyone avoid using LED therapy?
People with certain conditions like photosensitivity or those taking medications that increase light sensitivity should consult with a healthcare provider before use. Pregnant women should also seek medical advice prior to starting LED therapy.
Are the devices FDA cleared?
Yes, our light therapy devices are FDA cleared, ensuring they meet safety and efficacy standards for light therapy.
Are your products cruelty-free?
Absolutely, all Faeves products are cruelty-free. We do not test on animals at any stage of product development and production.
Are your products vegan?
Where we have the possibility to create a vegan formulation we will always do so, please check the product pages of each item if they are vegan friendly or not.
Do your products have fragrance?
We aim to keep our products as friendly as possible for all skin types, including fragrance-free options. Please check the product details for specific information.
Are your products suitable for sensitive skin?
Yes, our products are formulated to be gentle and are suitable for sensitive skin types. If you have a sensitive skin, we recommend to do a patch test before using the product.
Are your products safe for acne-prone skin?
Definitely, our products are designed to be non-comedogenic and suitable for acne-prone skin.
Are your products cruelty-free?
Absolutely, all Faeves products are cruelty-free. We do not test on animals at any stage of product development and production.
Are your products vegan?
Where we have the possibility to create a vegan formulation we will always do so, please check the product pages of each item if they are vegan friendly or not.
Do your products have fragrance?
We aim to keep our products as friendly as possible for all skin types, including fragrance-free options. Please check the product details for specific information.
Are your products suitable for sensitive skin?
Yes, our products are formulated to be gentle and are suitable for sensitive skin types. If you have a sensitive skin, we recommend to do a patch test before using the product.
Are your products safe for acne-prone skin?
Definitely, our products are designed to be non-comedogenic and suitable for acne-prone skin.
Still need assistance?
Use this section to direct your customers to your contact form to further assistance
